Clerical & Administrative Workers

Career Cluster: Coordinator
Clerical and administrative workers make excellent team players and are essential to the smooth functioning of any organisation.

Clerical and administrative work can be incredibly rewarding and fulfilling. These workers are often the backbone of an organisation, providing essential support to ensure that everything runs smoothly. They are responsible for a wide range of tasks, from answering phones and responding to emails to managing schedules and organising files. This work requires excellent organisational skills, attention to detail, and the ability to multitask effectively. However, for those who enjoy working in a fast-paced environment and thrive on the satisfaction of completing tasks efficiently, clerical and administrative work can be incredibly satisfying. Additionally, these workers often have the opportunity to interact with a variety of people, from colleagues to clients, which can make the work even more enjoyable. Overall, clerical and administrative work is an important and rewarding career path for those who are dedicated to providing excellent support and ensuring that their organisation runs smoothly.

Possible Pathways
To become a Clerical & Administrative Worker, you typically need a high school diploma or equivalent. However, some employers may prefer candidates with post-secondary education or relevant training in areas such as office administration, computer software, and customer service. On-the-job training is often provided to help workers develop specific skills related to their job duties, such as data entry, filing, and communication.


projected growth


size of field


hours worked
Culture and Society
Travel and Place
Interest areas
Most Common industries
attention to detail
communication skills
Computer skills.
organisational skills
core skills

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Projected Growth Source: Jobs and Skills Australia,, 2021 Employment projections for the five years to 2026.
Size of Field Source: ANZSCO 4-digit occupations: ABS Labour Force Survey, February 2023, custom trend.
Hours Worked Source: ABS Survey of Employee Earnings and Hours, May 2021, Customised Report.