ICT Support and Test Engineers

Career Cluster: Innovator
ICT Support and Test Engineers are highly skilled and dedicated professionals who excel at problem-solving and ensuring the smooth functioning of technology systems.

Working as an ICT Support and Test Engineer can be an incredibly rewarding experience. These professionals are responsible for ensuring that technology systems are functioning properly and efficiently, which means they get to work with a wide range of cutting-edge technologies and tools. They also get to collaborate with other IT professionals, including developers, project managers, and business analysts, to ensure that systems are meeting the needs of the organisation. Additionally, ICT Support and Test Engineers get to use their problem-solving skills to troubleshoot issues and find solutions, which can be incredibly satisfying. Overall, working in this field offers a dynamic and challenging environment that allows professionals to continually learn and grow in their careers.

Possible Pathways
ICT Support and Test Engineers typically require a bachelor’s degree in computer science, information technology, or a related field, as well as extensive training in various programming languages, operating systems, and network technologies. Additionally, many employers prefer candidates with industry certifications, such as CompTIA A+, Network+, and Security+. Ongoing professional development and training are also essential to keep up with the rapidly evolving technology landscape.

Very Strong

projected growth


size of field

Below Average

hours worked
Mechanical Systems
Interest areas
Most Common industries
core skills

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Projected Growth Source: Jobs and Skills Australia, labourmarketinsights.gov.au, 2021 Employment projections for the five years to 2026.
Size of Field Source: ANZSCO 4-digit occupations: ABS Labour Force Survey, February 2023, custom trend.
Hours Worked Source: ABS Survey of Employee Earnings and Hours, May 2021, Customised Report.