Retail Managers

Career Cluster: Coordinator
Retail managers are skilled leaders who excel at customer service and team management.

Retail Managers have a dynamic and exciting job that is full of challenges and opportunities for growth. They get to work with a diverse group of people, from customers to employees, and are responsible for ensuring that their store runs smoothly and efficiently. Retail Managers get to use their creativity and problem-solving skills to come up with new ways to attract customers and increase sales. They also have the opportunity to develop their leadership skills by managing and motivating their team to achieve their goals. Retail Managers are constantly learning and adapting to new trends and technologies, which keeps their job interesting and engaging. Overall, being a Retail Manager is a rewarding and fulfilling career that allows individuals to make a positive impact on their store and community.

Possible Pathways
To become a Retail Manager, one must typically have a bachelor’s degree in business, marketing, or a related field, along with several years of experience in retail sales. Additional training may include courses in leadership, customer service, inventory management, and financial analysis. Successful Retail Managers also possess strong communication, organisational, and problem-solving skills, as well as a deep understanding of consumer behavior and market trends.

Stable

projected growth

Large

size of field

Above Average

hours worked
Travel and Place
Interest areas
Most Common industries
Customer Service
inventory management
Leadership
Sales
Team Management
core skills

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Projected Growth Source: Jobs and Skills Australia, labourmarketinsights.gov.au, 2021 Employment projections for the five years to 2026.
Size of Field Source: ANZSCO 4-digit occupations: ABS Labour Force Survey, February 2023, custom trend.
Hours Worked Source: ABS Survey of Employee Earnings and Hours, May 2021, Customised Report.