Welfare Support Workers

Career Cluster: Guardian
Welfare support workers are compassionate and dedicated individuals who make a positive impact on the lives of those in need.

Welfare Support Workers play a vital role in society by providing assistance and support to those in need. Their work is incredibly rewarding as they get to make a positive impact on people’s lives every day. They work closely with individuals and families to help them overcome challenges and improve their quality of life. This can involve providing emotional support, helping with practical tasks, and connecting them with resources and services in the community. Welfare Support Workers also have the opportunity to develop strong relationships with their clients, which can be incredibly fulfilling. Overall, the work of Welfare Support Workers is both challenging and rewarding, and they play a crucial role in helping vulnerable individuals and families thrive.

Possible Pathways
To become a Welfare Support Worker, you typically need a minimum of a high school diploma or equivalent, as well as specialised training in social work or a related field. Many employers prefer candidates with a bachelor’s degree in social work or a related field, and some may require a master’s degree for certain positions. Additionally, on-the-job training and continuing education may be necessary to stay up-to-date on the latest policies and best practices in the field.

Very Strong

projected growth


size of field

Below Average

hours worked
Culture and Society
Interest areas
Most Common industries
core skills

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Projected Growth Source: Jobs and Skills Australia, labourmarketinsights.gov.au, 2021 Employment projections for the five years to 2026.
Size of Field Source: ANZSCO 4-digit occupations: ABS Labour Force Survey, February 2023, custom trend.
Hours Worked Source: ABS Survey of Employee Earnings and Hours, May 2021, Customised Report.